Hathaway Community Home
900 Buffinton St, Somerset, MA, 02726
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We received such personal and sympathetic care during our time of need. They made themselves available to us 24/7 and checked in on us through the whole process. Everyone went above and beyond to make sure all our needs were met with care and understanding. Could not thank them enough for all their support and comfort during this time of need.”
— Lisa Medeiros
“Hathaway Funeral Home handled the service for my father with the utmost dignity and care. Every one of our wishes was honored thoughtfully and respectfully. Communication was excellent throughout the entire process, and all aspects of the service were coordinated seamlessly, with clear options provided along the way. What truly sets Hathaway apart is the staff—their genuine compassion and meaningful human connection. Kristina Sargent and Alex Gross are individuals you feel you have known forever, or were meant to meet during a life-changing time. They showed sincere care not only for my dad, but for everyone involved in the planning and for those attending the service. They were thorough in every detail, answered questions promptly and willingly, and provided constant reassurance. Their compassion and professionalism made an incredibly difficult experience feel supported, manageable, and dignified.”
— Caitlin Botelho
“My family and I can’t say enough about the service and care we got from the staff on the most difficult days in our lives. Alex was absolutely phenomenal, going above and beyond to ensure everything was as my father Augustine Roderigues would have wanted it. There are no word to express our gratitude for the level of kindness, care, compassion, and respect they showed for our father and our family. Their level of professionalism is beyond words.”
— Karyn Monteiro
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Hathaway Community Home?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing