Highland Hills Funeral Home & Crematory
2422 Brick Church Pike, Nashville, TN, 37207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Highland Hills is a beautiful location, however, the service has seriously declined in the last few months. They bundle their service, if they fail to live up to each part of the service they'rr not obligated to refund. Ex: our family submittef pictures, and an order of songs to be played and it didn't happen. Somethings in life you cant get back or do over. We do not recommend this funeral home its not worth the risk. My father in law was a veteran and he deserved a more organized farewell celebration. .A.Smith Feb, 2026.”
— A Smith
“We had our mother's service at Highland Hills and the staff was always polite and helpful. Steven Allen took care of all of our needs he answered all questions and concerns anytime that we called him he always answered the phone or called back at his earliest convenience. I wish I could give a higher rating. He was phenomenal.”
— Monica Booker
“Highland Hills made what could have been a stressful process very easy. I felt so supported. They basically took care of everything for my dad’s services, even when the cemetery could not accommodate the burial on the day of the funeral. Steven and the rest of the staff arranged the burial service the following day gladly. Everything was done in excellence , the way my dad wanted it done.”
— Dana Carter
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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