4300 Drummond Rd, Niagara Falls, ON, L2E
License #1351
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I cannot say enough about Essential Cremations. My husband died suddenly and they really eased me through a difficult process and were so supportive. No matter how many emails I wrote with questions they were always there. Extremely helpful with advice about things I had no real knowledge of. I was assisted by Robin who went way beyond what I was expecting. Compassionate and supportive throughout. Robin helped organize the obituary and even took control of getting the obituary into the local paper so I didn't have to. In situations like this you need a lot of support and guidance about a lot of things, some of quite mundane. And Robin and Essential Cremations were there for me every step of the way. I cannot say enough about how wonderful they were. I'm very sad at my loss of my husband but Robin made things a little easier for me. Not just a great and caring funeral home, but a great and caring business staffed by great and caring people. Thank you so much.”
— Paul Newman
“Krystal and her staff were so kind to me when my wife died suddenly before Christmas. Everything was explained to me and a list of all the things I needed to do with her estate. I would have been completely overwhelmed had it not been for Krystal. God bless you and your staff for being so empathetic.”
— Liz Carew
“Nicole and the entire staff help us in our deepest hour of sorrow and despair. We had someone try to charge us 3X's what the folks at Essentials performed the entire service for and they not only met but exceeded all of our wishes. Nicole was so very nice to my family and never tried to upsell us. They arranged so I was able to say my final goodbye and again they were so very kind and compassionate. In the most difficult time of your life, you need empathetic compassionate people around you and the folks at Essentials fit that to a tee. We made sure to tell everyone we could of our experience and recommend them as highly. God Bless you Nicole you're a very special person and everything you did made a difference to us and thank you again.”
— Glenn
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Essentials Cremation and Burial Services Inc.?
Request a correction“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.