Ballard-Durand Funeral & Cremation Services of Elmsford
72 E Main St, Elmsford, NY, 10523
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Ballard Durand has provided my family with years of comfort and excellence in service during our times of need. Matt Fiorillo is an absolute gentleman, and a caring heart when we needed it most. They have my implicit trust.”
— Anthony Olivieri
“Ballard Durand handled the funeral arrangements for my stepfather with the utmost care/attention to detail, professionalism, and compassion. Everything was done so professionally, but also with a personal touch. I cannot say enough good things about how they treated us and respectfully prepared our stepfather for his wake. The actual funeral home at the White Plains location is a beautiful building with high ceilings and is overall very spacious so that family members can get privacy if they need it, or smaller groups can gather to talk in different areas and reminisce about their loved one while letting others grieve quietly. Finally, the costs were also quite reasonable considering the level of quality in all aspects. I definitely recommend them.”
— matt craddock
“Everyone, from the very first meeting of my preplanning process to laying my Mom to rest, was absolutely amazing. They made me feel at ease from the beginning, with no pressure to make choices that were outside of our wishes or budget. Once she passed, she was picked up immediately, and I was made to feel like we were the priority. The memory box we were gifted was a complete surprise, and I have loved reading what people wrote about my Mom. The aftercare services were so thorough and more than I expected. I can't say enough about Ballard-Durand and the caring, compassionate staff.”
— Janet Habersham
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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