Phillip Funeral Home | West Bend
1420 W Paradise Dr, West Bend, WI, 53095
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I’m going through the hardest time of my life losing my son Dylan. Phillips funeral home have been so wonderful to help me every step of the way. Elsbeth was amazing to work with. She made it possible to have my son’s Harley in the service. Twenty five years ago we had my father’s funeral there and we loved the way they handled did. Thank you so much Phillips funeral home. Elsbeth was truly a blessing to work with and so thankful to have her by my side through this time.”
— Dwayne Dzwonkowski
“I was extremely impressed with Courtney and how caring, calm, patient and kind she was. Within minutes I could tell this wasn’t just a job or another day at work for her. She truly cared about people. Courtney, (if she will even read this) thanks for making a hard day a little bit easier. You did a heck of a job”
— Allison Campbell
“My experience with Courtney in planning my husband’s funeral was very caring and so helpful. She was organized, well informed to answer our questions and gave us all of the time we needed to process through it. Little did we know that 5 weeks later we would be repeating it again for the father of my children. We received the same wonderful care and service the second time. I would recommend Phillip Funeral Home to my friends and family in the future. Janet Gagan”
— Janet Gagan
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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