Collison Carey Hand Funeral Home
1148 E Plant St C, Winter Garden, FL, 34787
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Losing a parent is one of the hardest experiences anyone can go through, and navigating funeral arrangements while grieving can feel overwhelming and isolating. During one of the most stressful moments of my life, Sandra Rivera was a true blessing. Initially, I had arranged services with another funeral home after being quoted $23,000 over the phone. After my mother’s body was transferred, I was informed in person that “upgrades” had been made, raising the cost to $28,000. At that point, I felt stuck, emotionally drained, pressured by time, and unsure how my family and I would come up with an additional $5,000 on such short notice. That’s when Sandra called simply to check in on me and see how I was holding up. That call changed everything. She listened with genuine care, walked through the details with me, and calmly explained that several of the added charges didn’t sound necessary. She encouraged me to ask questions and advocate for myself, something I didn’t have the emotional strength to do on my own at the time. When the other funeral home avoided my calls and delayed responses, Sandra went above and beyond by reviewing my budget and showing me that she could provide even more services while staying within my original $23,000 budget. Because of her guidance and transparency, I was able to stand my ground. Miraculously, the original funeral home suddenly matched the pricing and services once they realized I was prepared to move my mother elsewhere. I ultimately stayed with them only because the location was close to my mother’s home and where she would have wanted to rest but that outcome would not have been possible without Sandra. Although I didn’t end up moving forward with her services, I felt compelled to write this review because Sandra Rivera acted with honesty, compassion, and integrity when she had absolutely nothing to gain. She protected me during a vulnerable moment and helped ensure my family wasn’t taken advantage of. If you are looking for someone ethical, caring, and truly on your side during one of life’s hardest moments, I cannot recommend Sandra enough. My gratitude for her will stay with me forever.”
— Shasly Ulysse
“Collison Carey Hand Funeral home treated my fathers service and cremation with the care and respect that a war veteran deserved. Terry and Emma were exceptional. They helped make the hardest time a little softer for my family, and we appreciate the dedication to providing a stellar and respectful service during our time of need.”
— Richie cortes
“Very polite. Help with pricing for a casket. Looked at our insurance policy and gave us information how to proceed. We where on the way to Florida and found There was a problem with the death certificate. They got it fixed before we got there.”
— Herbert Welch
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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