Cleveland Funeral Service
2518 W Dixon Blvd, Shelby, NC, 28152
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“These folks absolutely do a phenomenal job. They mad my family fell so comforted and so respected during an extremely sad time. They really made a heartfelt difference. It’s very much appreciated. Special thanks to Marty Lockridge for the extra care.”
— chrystal page
“We are so grateful to the staff at Cleveland Funeral for making this experience as smooth as it could be, especially Marty. He made us feel so taken care of and truly went above and beyond.”
— Chanity Creech
“Marty Lockridge with Cleveland Funeral Service provided my sons and me with the most compassionate care during my husband’s passing. I could not have asked for better. He, along with Cleveland Funeral Service were dedicated to seeing my family’s needs were met from the time my husband’s body was in their care throughout the funeral. I highly recommend Cleveland Funeral Service.”
— Janet Sanders
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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