Dykstra Funeral Home - Northwood Chapel
295 Douglas Ave, Holland, MI, 49424
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I want to start by saying the our family was navigating some issues upon our father’s passing… Orlando Pena was an absolute professional and guided me through every step of the process. The options, perspectives and the communication was great. I really appreciated the clear, concise details during a time of uncertainty on my end . Angie Johnson was perfect. She was the representing staff during the celebration of life, Honestly I do not think there could have been a better person for that time and space. Her compassion, kindness and courtesy was amazing. Ken was also extremely helpful, supportive and kind. In all I Am so thankful for the team at Dykstra’s . They helped give my dad what he deserved.”
— Metalmonster Joe
“Orlando Pena was so amazing and caring! To the Hernandez family! My review is overdue. But when my aunt passed away, the funeral home and people were not as caring and supportive. Dykstra funeral home is amazing, but Orlando Pena is outstanding. I wish my family chose Dykstra funeral home”
— Dianna Burgess
“Dykstra funeral Home is DEFINITELY the best! Orlando pena is the best! Made me feel like family was taking care of my Mother. And at ease knowing he was on top of it Thank you Orlando & Dykstras ❤️”
— Angel Hernandez
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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