Waters Funeral Home
50 S Main St, Concord, NH, 03301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New Hampshire
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“My wife and I recently lost our son in still birth. Joanna helped us through this process with care and compassion. She explained the process for cremation, options for keepsakes, and followed up regularly to let us know they were here for us. They are professional and warm and welcoming here. If you need a funeral home for your loved ones and one you can trust, I highly recommend Joanna and family to take care of you.”
— Chris Mamone
“Thank you to Shaun and everyone at Waters for everything. Your knowledge, sympathy, attention to detail and help navigating the process was outstanding. Quick responses to emails, texts and calls no matter the time of day. Although this is a very difficult time for families, the Waters Family was outstanding. Thank you!”
— Kathleen O'Shea
“Waters took care of my parents, grandparents, aunts and uncles. They are professional, gentle and caring. I highly recommend them.”
— Joan Jelley
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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