West Oaks Funeral Home
500 Hillcrest Dr S, Sulphur Springs, TX, 75482
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“I want to thank West Oaks funeral home in Sulphur Springs, Texas, for making my Mother look so lovely at her funeral. I appreciate the services you provided for our family.”
— MelonieM
“Our experience with West Oaks Funeral Home. The facilities were the nicest in town, by far, and they helped us sort things out during an obviously difficult time. They had lots of options available and were able to accommodate all of our less traditional requests. On the day of mom's service, everything was taken care of beautifully and there were zero problems. I'd like to give special thanks to the Funeral Director, Lorne Kellogg. His professionalism and patience were fantastic, and he helped keep the peace between some family disagreements. Nobody ever wants to need these types of services, but when the time comes, West Oaks will definitely make them easier. Great job by everyone involved.”
— Kenny Cowan
“Great care and dedication of service. I highly recommend this Funeral home. We were treated with respect and made as comfortable as can be. After graveside service, they supplied ice cold water to everybody. Little things like that makes me proud to recommend this Funeral home. I would give more stars if I could”
— james hogue
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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