Eternity Funeral Home and Crematory
4856 Oakdale Ave, Jacksonville, FL, 32207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Outstanding! So very thankful for Eternity Funeral Home in Jacksonville and special love for Michelle! My brother passed away Sunday, 01/18/26 and his family is in another state...Eternity was recommended to us in this moment of shock and we cannot be more thankful! All done over the phone, Michelle spent over an hour with me answering questions and providing information, explaining how she would be able to assist our family and she did! Questions that needed to be answered were done in a timely manor with Michelle's follow up calls. Michelle was professional, compassionate, patient and loving. I thank the owners of Eternity and will forever be grateful for the moments during such a difficult time that my family was given love and peace. JW”
— Jill Wojcik
“I lost my Mother on Father's Day 2025. There were a lot of complicated issues around getting the cremation done (paperwork). I spoke with Michelle and she made sure my Mother was ready just in time for my little sisters birthday (2-4-Wednesday). Thank you so much Eternity for taking care of my mama, whom I miss so much. Thank you for having such a caring heart. I will forever be grateful to you! GOD BLESS ALL OF YOU!”
— Dori Walker
“My brother, Darryl L. Brown Sr.passed 06-18-2025. Until speaking w Jessica, (Who did a Marvelous job). My brother will receive Military Honors. Jessica gets 10 Stars from me n my Family. Mrs Mariola Smith. ❤️❤️”
— Mariola Smitty
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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