Miles-Sterling Funeral & Tribute Center
100 Worcester Rd, Sterling, MA, 01564
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We had unforgettable experience with Miles funeral home. Ricky even came to our home to make sure we had everything and picked up my husband clothes. Their service was person-centered and the attention we received were unmatched. We had a huge crowd and they handed it very well.”
— Edna
“My Family & I cannot speak highly enough about the compassionate love & care that was shown & felt during our time of great loss. The level of outstanding professionalism received was beyond phenomenal. We would highly recommend Miles Funeral Home & Tribute Center to anyone looking for sensitive wonderful caring of deceased loved one & family members. Rick Mansfield & his staff are simply the best.”
— Lynlei S.
“My family and I were so glad we chose Miles Funeral Home after my grandfather's death. The following day we met with the funeral director, Timothy McNeaney. He was very compassionate and professional. Timothy listened to all our needs and attended to every detail with great care. From our first call to the burial, everything was meticulously orchestrated. We would highly recommend this outstanding funeral home. Perfection!”
— ashley fateiger
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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