Friedel, Williams & Edmunds Funeral and Cremation Services
13 Oxford Rd, New Hartford, NY, 13413
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Once again, Friedel, WIlliams and Edmunds Funeral and Creamation Services have guided our family in a time of grief and provided excellent, compassionate service as we honored our loved one. Juli was wonderful to work with; she was caring and open, listening to our needs and making sure all the details were attended to. Our family has great respect and appreciation for the work of these caring professionals. We are grateful for their making a difficult time a moment of reflection and celebration of our loved one. ---Rev Dr. Marcia Bailey”
— Marcia Bailey
“Julie provided exceptional service to our family after the death of our mother. Her attention to detail and sensitivity to our needs were a comfort to us at this difficult time. I would highly recommend Friedel, Williams & Edmunds to everyone.”
— Pat Toukatly
“Friedel, Williams & Edmunds provided exceptional care to our family. Jim handled our Mom’s pre-planning a few months ago. He made it easy at a difficult time. Juli was our go to person after our Mom passed away & she is an amazing funeral director. So kind & compassionate. Every question was answered & every request was granted. We felt totally at ease. Our Mom looked peaceful & natural. And Don is so comforting & calm. It’s a joy to know he is overseeing everything. All of the staff are friendly & polite. Bottom line: Trust your end of life needs to this funeral home. I wouldn’t go anywhere else.”
— Linda Vandewater
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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