Wiseman Mortuary
427 Cumberland St, Fayetteville, NC, 28301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“This is the only funeral home our family entrusts with our loved ones. Try (Ms. Wiseman) and her staff consistently go above and beyond to ensure that we are heard and guided with care. They provide individualized service — never a “one-size-fits-all” approach — and truly consider the needs of each family. When I felt overwhelmed and unable to handle my father’s service, they added the option to view it online right before the ceremony began. That thoughtful gesture meant so much to us. Their compassion, professionalism, and attention to detail are truly outstanding. Highly recommended.”
— Tiffiny Birdsong
“This is how Wiseman funeral home treats family cemeteries. Collapsed a child’s grave while digging another grave site. On more than one occasion the individual that they hire to dig the graves at Hodges Family Cemetery has driven over graves, to include Veteran’s graves. This is a Class 1 felony in the State of NC.”
— Ken Slankard
“0 stars! My father passed away a little over a week ago and Trina (Mrs Wiseman) was very insensitive and unprofessional while I was trying to lay my favorite person to rest. Even from the beginning, when I was consulting my aunts about which package I wanted, she was making all these exasperated sighs and rolling her eyes and rushing us along. On the day of the funeral, she still had an attitude with me. As someone that's depending on the deceased loved ones for a paycheck, I would imagine she had more compassion and empathy, but I guess not. I'll never send another loved one home through them and I heavily advise everyone else find a new service.”
— Jessica Wilson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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