Flanner Buchanan - Washington Park East Funeral and Cremation
10722 E Washington St, Indianapolis, IN, 46229
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have several family members there. Sorry to say the assistance with most recently deceased has been very unprofessional at almost every step in final arrangements for our loved one. No contact with family for days after picking up the body, no call back when promised. Several times our contact was with a "new" person who doesn't no anything about arrangements previously made. There is a list of redidiculosness.”
— Judy Logsdon
“The worst place every to put your loved one. Staff does not care about anything.. Heartless.. my mother has been there over a year still no grass.. headstone sunk in ground.. finally fix that after several months. We paid extra for special casing to allow water to not settle, Ground crew broke her flower holder still waiting on it to be fixed. No one communicates with you. Horrible wish we could move her.. looking into filing lawsuit. Update April 3rd is the 2nd year my Mother has passed. This picture is from a week ago AFTER they so called planted grass and fixed the sinking headstone.I am now looking for a lawyer. UPDATE: it’s been two years and as you can see with new pictures STILL no grass.. We celebrated my mom birthday and her site still look bad, but I made the best of it… It’s Sad”
— Vanessa Weaver
“Do Not have a Loved one buried here. They throw away everything u put on to celebrate the month. We had flags for every month and even went every week to weed eat. They have two clean up a year for two weeks and all stuff is removed from us and put back up after. They still throw our stuff away when we came out to change his flag.”
— Lisa Flanagan
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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