Heritage Memorial Chapel Funeral Home
19 Rock Island Rd, East Wenatchee, WA, 98802
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“They were great to work with, very compassionate and everyone was professional and caring. They helped us during a sad part of our lives with the passing of our Mom. She was cremated and everything was taken care of which made the experience better than we could have hoped for.I would recommend Heritage to anyone that needs this type of service. Thank you, Rolf”
— Rolf Dahmen
“They went out of there way to help us have the best experience. Especially with this tragic unexpected situation. I can't thank them enough. We honestly thank each and everyone of you from Resendo Robinson's 111 family.”
— Tammy Town
“Heritage Memorial Chapel Funeral Home was very compassionate during the most difficult time in our life. They were very respectful when they picked up my dad after he had passed away and honored him with the American flag for his years served as a police officer. One of the gentleman was kind enough to even hold my baby niece to give us a moment. I highly recommend Heritage if you find yourselves in the very difficult situation of loosing a loved one. Thank you Heritage for everything you did to try and make this process as smooth as possible.”
— Dana
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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