701 West St, New Bern, NC, 28560
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Mr. Gary was very professional, and so supportive throughout the entire process. He went over and beyond we can’t thank him enough. He assured us everything would turn out good,and the final result was beautiful! Thank you Mr. Gary you are loved by us always ! Love , Russell-Monk Family (Ronald “Ronnie”Russell Jr.)”
— Audrey Russell
“I live in Massachusetts. When my father died on a Sunday in New Bern, I called Rivers-Morgan, and Mr. Gary Morgan answered promptly. His calm, reassuring, and professional manner was a great relief to me, living so far from the place where my father died. Gary went out of his way to assist me and my family and to make sure that I received my father's remains as quickly as possible. I highly recommend this service.”
— Mark O'Malley
“Very unprofessional, I called to simply see the arrangements of a long life friend and was replied with one of the coldest answers!! I would never use this funeral home or wouldn't recommend them!! Also he answer the phone and says "Hello" your a business and not on your personal line.”
— Tammy Miller
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Rivers-Morgan Funeral Home Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing