Indiana Funeral Care West
5791 Rockville Rd, Indianapolis, IN, 46224
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Melissa Melvin was amazing. She answered every question that I had. She made sure my dad’s ashes made it safely from IN to MO. She made this difficult time, less difficult. I would Highly recommend Melissa to guide anyone through this difficult process. I appreciate her more than she will ever realize. Thank you so much Melissa. You are the best.”
— Amanda Hill
“I would like to thank Melissa Melvin for her help during my husband's funeral. The staff the day of viewing and funeral made it stress free for us all. We have used this facility many times.”
— Norma Virden
“We pre planned ma's funeral so it made it very easy once she passed. I was extremely happy with the service etc - Melissa is a 10 out of 10! Love her and she has found her calling. I also thought Dignity's prices were comparable. Thanks again for taking such good care of all of us.”
— annette milner
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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