173 North St #2, Northampton, MA, 01060
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Jay handled my mother's cremation and celebration of life arrangements several years ago and I have only good things to say about him and the funeral home in general. He was warm, kind, efficient, and professional. While mourning a loss the last thing you want to worry about is whether the funeral home will do their job properly. With Czelusniak there were no worries at all.”
— Sarah Getoff
“A Good Choice I had just a few minutes to select a funeral home after getting a call from the state police officer. Even though my friend had called before to tell me, I was still in shock. I chose Czelusniak from a list of local providers, based on their green practices. Jay, Dan and James were so kind and compassionate. I had never made final arrangements for anyone before and they patiently helped me navigate through the maze paperwork and steps.”
— Trish Truitt
“Jay and his staff were amazing to work with when my father passed away. The Czelusniak family has owned and operated this funeral home for 4 generations and it shows in their professionalism and caring towards the families they serve in their time of grief.”
— Michael Lyons
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Czelusniak Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.