Palmetto Mortuary
2290 SC-56, Spartanburg, SC, 29302
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in South Carolina
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“You won't find a more caring or compassionate mortuary anywhere else, the team at Palmetto in Spartanburg is top notch. Maggie in particular was fantastic, walking is through every step of the process, patiently answering all of our questions, and suggesting options that fit within our budget rather than trying to up-sell and make more profit. They made a difficult time in our lives as easy as possible, and for that we are forever thankful to Maggie and her team.”
— Danielle Chenette Woodson
“Luis was a light during a very dark time for our family recently. After a sudden, unexpected loss, we had to do quick research to find a mortuary to handle my father in law's cremation. After reading reviews and talking with folks firsthand who had used Palmetto, we settled on this mortuary and I'm so glad we did. They were efficient and communicative through every step of the process. Luis answered my many questions thoroughly and with empathy for our family, responding to calls and texts over the weekend as well. We were very happy with the service provided and felt the cost was quite reasonable especially given this level of service.”
— Lisa Henderson
“We used this mortuary based on a hospice recommendation, and I’m so grateful we did. From the moment of transition from hospice, the team made the process smooth during an incredibly stressful time. Communication was clear and compassionate, and they were very accommodating with our last-minute cremation arrangements. Renae, Maggie and the staff were always available to answer my questions, and Luis was especially helpful in guiding us through transferring remains to a special urn and keepsake locket. He took the time to explain the steps for an out-of-state transfer, which gave us peace of mind. Thank you all for your kindness and support.”
— Stephanie Matzke
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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