Shoreline Memorial Services
137 E Laketon Ave, Muskegon, MI, 49442
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Systema and Shoreline Funeral Services have done a wonderful job for our loved ones. They took their time, and went above and beyond, with us and understood our needs during very difficult times. I highly recommend their services. They are flexible and make sure everything requested runs smoothly. We don't know how we could have made it without them.”
— Robin Fessenden
“They handled my grandma's cremation with such high professionalism and care. They helped us through every step and were timely in coming the day she passed and we were able to get her ashes in just a couple days as well as all the death certificates. The owners are wonderful caring people. We highly recommend them to anyone going through the difficult end of life process. Thank you!”
— Vanessa Schattenberg
“David and his team were amazing to work with. I called several funeral homes in the area and David was the only one who went above and beyond to get me the information I knew I needed as well as the information I didn’t know I needed. From the first call I felt these folks could be trusted and they didn’t disappoint. They were always a phone call away and made planning from a distance simple and easy.”
— Nathan Vincent
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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