Custer-Glenn Funeral Home & Cremation Services, Inc.
2284 Benden Dr, Wooster, OH, 44691
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Custer-Glenn has been there for my family 3 times over the past year: when we lost my grandma and aunt, and when my mother lost her beloved cat (They also provide pet cremation). I cannot recommend them enough, due to their compassion, down to earth nature, commitment to professionalism, and flexibility they offer as far as letting you customize what you want to do for your loved one. The personal viewing Sam arranged for me with my grandmother offered me comfort and closure beyond what I could have ever hoped for. Do not hesitate to entrust the care of your loved one to them.”
— Amanda Jones
“Custer Glenn has taken care of our family for many years and we have always had royal and loyal service. Their genuine care and compassion with the family is above and beyond any customer service I can imagine. And let's not forget about our four foots. The care for them is no different. Absolutely amazing group. Something to be said about a family business. Thank you Sam and Kim for your caring hearts and compassion.”
— sundee porter
“When you go to the hospital to deliver your full term baby, you don’t imagine returning home 24 hours later, empty handed. As a young couple just starting a family, you don’t anticipate the first event you plan for your newborn daughter will be her funeral. And yet, that’s exactly where we found ourselves this past October — lost, heartbroken, and navigating the uncharted waters of planning a funeral for a life that had only just begun. Per the recommendation of a family friend, we chose to work with Custer-Glenn, and we are so grateful that we did. The whole team at Custer-Glenn walked patiently beside us throughout the whole process, giving us room to grieve while showing us the way. They treated us with sincere kindness and compassion and made things as easy as they can be when facing a reality that is anything but. We are so thankful for the team, who went above and beyond in their service to our family.”
— Aaron Smith
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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