Chattanooga Funeral Home, Crematory & Florist - East Chapel
404 S Moore Rd, East Ridge, TN, 37412
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“A very pleasant experience during one of life’s most difficult events. Hank Williams followed through on every arrangement as promised and was extremely competent, helpful, and a true pleasure to work with. My father attended and supported his church for more than 60 years. When the church minister notified us with only three hours’ notice that he could not perform my father’s service — and provided no alternate — Mike Blevins quickly informed me of the situation and immediately suggested Wayland Stewart as a last-minute replacement. Despite never having met my father, Wayland delivered a beautiful and meaningful service that exceeded anything we could have expected. I am deeply grateful to Chattanooga Funeral Home East Chapel and their entire staff for making a very difficult time far less stressful. Their care, professionalism, and compassion truly made a difference.”
— Roger Williamson
“Very highly recommend!! This has been the funeral home of choice for my husband's side of the family so I have been here multiple times over the years but never had to do the planning side until recently. I lost my husband in a motorcycle accident and had funeral services in NY (where we lived) but also needed to have services in TN where he grew up. Trying to plan services when you've lost your life partner is hard enough, planning out of state is an additional complication but EVERYTHING was handled perfectly and I really had very little to do after a few initial decisions. Hank, Larry, Mike & Vickie and probably others I'm not aware of were wonderful and made such a difficult time so much easier. We arrived in town to every detail taken care of and everything ready to go. Truly appreciate the compassionate and professional care that was provided.”
— Heather Davis
“Thank you so much for the handling of the service for my daughter, Vicki Lynn Porterfield. Everything was beautiful and handled very professionally. Everyone was kind and compassionate to us during this sad time in our lives.”
— Janet Daniel
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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