Baldauff Family Funeral Home and Crematory
1233 Saxon Blvd, Orange City, FL, 32763
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Horrible Experience – No Compassion at All This funeral home owner refused services for my deceased uncle because we did not choose their full package and only need a memorial service, As a result, my uncle was left lying on the floor from noon until 7 PM like a piece of trash. There was absolutely no sympathy or respect shown. We were treated with racial discrimination and suffered psychological mistreatment during an already devastating time. The owner even told me he was “not interested,” as if we were talking about servicing a car, not saying goodbye to a human being. Completely unprofessional and heartless. Do not use this place if you want to give a proper farewell to your loved one. This place is disgusting.”
— Zenaida Santiago
“Baldauff truly provided the best experience in the worst of circumstances. When my mother passed away unexpectedly in a different state from where we all live, my family and I were at a loss of where to even begin. We were able to call and meet with someone on the same day at Baldauff, and they helped us make arrangements within the week. Mike was truly a blessing to our family during this time, and guided us through everything with compassion and candor of the entire process.”
— Chelsea Emond
“Both of my parents died in Florida and their ashes had to be sent to NY. Balduauff was efficient and professional dealing with us. The cremations were prompt and we had no issues. They were very caring. I would recommend them 100 percent. Also they were reasonable .”
— S C
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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