Cremation Society of Kentucky
4059 Shelbyville Rd, Louisville, KY, 40207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I was treated with kid gloves when I lost my husband, my best friend of 31 years last week. I was fully in shock for days. They made it make sense and well explained the process, including after resources and memorialization options. My husband was 54. Thank you for helping me thru the process.”
— Liz Olafson
“I can’t say enough good things about my experience with the Cremation Society of Kentucky, especially Karrissa Collier. She went above and beyond to help me through the process after my dad passed away. Karrissa was incredibly professional, kind, and compassionate, and she made sure I understood every step of the process. She answered all of my questions with such patience and care, and her support brought so much comfort during such a difficult time. I’m deeply grateful for her help and the way she handled everything with such empathy and respect.”
— Madison Tinder
“During one of the most difficult times in our lives—the passing of our father—the Cremation Society of Kentucky provided exceptional support. Karrissa Collier, in particular, stood out for her utmost compassion and professionalism. She guided us through the process of making arrangements with honesty and transparency, answering all our questions with care. Having experienced other losses in our family and worked with different funeral homes and directors, we can say with certainty that Karrissa’s attention to detail and dedication were unparalleled. Her professionalism became a true source of comfort during the devastating loss of our father, grandfather, and the rock of our family. We are deeply grateful for her support and highly recommend the Cremation Society of Kentucky. Vanessa Ross”
— Vanessa Ross
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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