Evergreen Funeral Home & Cemetery
4623 Preston Hwy, Louisville, KY, 40213
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I’m so upset how this place allowed this to happen. People paid good money for their loved ones to be put there. How is this acceptable with the owners and management of this place when you put your loved ones there and they’re floating in water and the graves are sinking. How do these people live with their self that runs this place and plus owners ??? This is disgusting and uncalled for management should be taken care of the grounds much better than what they have been.. The way it looks Management hasn’t been doing their job or the owners either you can tell by looking. . There’s got to be rules and regulations to these cemeteries and I’m gonna find them. . Just put my niece there not by my choice . I will be putting BBB on this ASAP whoever else that can help . If you don’t want take care of the property. Then they should held liable to move these peoples to a different cemetery at the cost of Evergreen!!! I know ONE thing for SURE this place has no problem TAKING YOUR MONEY!!! They charge thousands of dollars for their services and plot there . One last thing “ HOW does Evergreen management or the OWNERS lay there heads at night ????”
— Connie Bryan
“I have dealt with Evergreen several times over the last few years and every single time they have gone over and above to make these times more bearable. I would like to thank Michael and Lauren for most recently helping with my Uncle Michael’s arrangements. Everyone was so kind and helpful.”
— Melinda Allen
“Ashlee, Mike and Mary the most wonderful people I've had the great fortune and pleasure to meet during this very very stressful time in my life. I was treated with the up most respect and I was helped through a difficult time. I just want to say thank you again from the bottom of my heart.”
— D. L.
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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