Chester's Flower Shop and Greenhouses
1117 York St, Utica, NY, 13502
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I ordered a valentines bouquet specifically an All My Rouge Bouquet Premium on 2/3/26 for delivery on 2/13/26 . First off they were a day late with delivery . This happened last year also but I let it go thinking it could happen to anyone . So I ordered again this year and the same thing happened! In my eyes this is their time to shine Valentine’s Day Mother’s Day etc their big holidays . They should add more delivery drivers or limit themselves to a workload they can handle! They have a link where I’ve requested a refund but haven’t received anything as of yet . The pictures with this are what I ordered and what my wife received hardly a premium bouquet. I used to be a loyal lifetime customer but my business will be taken elsewhere from now on . The first photo is what was ordered I count at least a dozen roses in there . The one that was delivered had FOUR ! I would be embarrassed to pass that off as a premium bouquet! The one star rating is only because I had to .”
— Steve Chapple
“I have placed an order for a bouquet to be delivered to my dear friend. The one I selected was the premium one and it was gorgeous in the photo. It was suppose to be around 29 inches tall. What my friend received, wasn't even close. The bouquet was pretty, but definitely not what was expected for the price paid. This was so important to me and it's disappointing that the bouquet was not what I ordered.”
— Dorothy Eva Feratovic
“My fiancé ordered this bouquet for our anniversary. Shortly after placing the order, he was informed that hydrangeas were unavailable and would be replaced with a comparable flower. Unfortunately, that was not the case. The bouquet we received looked nothing like the photo advertised — it contained very few flowers and appeared quite small, especially for the $80 price tag plus delivery. Overall, we were very disappointed with the quality and value, and I would recommend taking your business elsewhere.”
— Marissa Hajec
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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