Foster Funeral Home
1926 High St, Portsmouth, VA, 23704
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“I would give them zero if I could! Absolutely appalling customer service! Between incoherent pricing discussion, the lack of empathy, and putting me on hold, asking me to call him back tomorrow because he “was to busy” to have a 5 minute conversation regarding burying my mother this entire interaction was a nightmare from start to finish! How are you going to be in the business of helping families at one of the lowest moments of their life, and proceed to act as though you could care less about being sensitive to their heart ache! McDonald’s has better customer service! I would encourage you to find a different funeral home! Absolutely disgusted by Brian Foster’s lack of professionalism and compassion!”
— Maria Gauvin
“Very professional and very helpful at a very stressful time when I didn't know what to do. Brian made the whole process very easy and stress free. No pressures to buy expensive caskets, he let us know what was available and answered all of our questions and let us pick exactly what we wanted for my mom.”
— stephen smith
“Bekah, Brian and the entire team showed earnest care, empathy and professionalism for my late mother from day one. The funeral planning was seamless (despite drawbacks related to the pandemic) and I couldn't have accomplished a beautiful "going-home" for her otherwise. I appreciate you.”
— Charmaine Cox
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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