Rivera Family Funerals & Cremations
1627 A, Central Ave, Los, Alamos
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Help filing a known life insurance claim
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Amber, the Los Alamos office manager was great to work with from the first time we walked into the office for pre planning. She gave us information that we did not know we needed and discussed the different options that were available along with the cost of each. When my wife passed unexpectedly several months later Amber was right there to help me navigate the system and she continued to be a great support with the obituary and planning the remembrance service that they provided, I wasn’t sure if I wanted to do that or not but Amber discussed the benefits and eased my concerns. Having that service was a great comfort to me and our family and friend that were able to attend. Thank you Rivera's for having Great, Caring, employees Brian Bartram”
— Brian Bartram
“Loosing my husband suddenly is one of my hardest life experiences. Amber from the Los Alamos location made this such a beautiful experience. She took care of everything and helped me in so many ways. When they came to pick up my husband after he passed, my daughter witnessed them praying over him before loading him into the van and she says this meant the world to her and she knew her dad was in good hands. She knew he would be taken care of with loving and kind hands. He was. I will be forever grateful for the care Rivera took care of my husband. Amber made sure that his spiritual beliefs were respected and everything me and my daughter wanted for him was done. This experience could have been hard but it wasn’t. It was a beautiful experience the care the showed us and my husband, I will be forever grateful to everyone at Rivera’s. My husband was sent on to his next part of his life with the most love and respect a human can be. Thank you!”
— Natalie Smith
“The company was very professional. When we met with Amber we were so great full. Her compassion was so appreciated and her approach was so lovely. There was no pressure to do or purchase anything. Amber was such a blessing in our journey and we will continue to be grateful for her kindness.”
— Karen Hawkins
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Rivera Family Funerals & Cremations?
Request a correction