Hess Funeral Home and Cremation Services
7633 Maplecrest Rd, Fort Wayne, IN, 46835
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Highly recommend Hess Funeral Home and cremation services!! I haven't had to use them yet for any human family members, however Craig and Jim handled the cremation of my beloved dog, Ramses, with incredible kindness and professionalism during a very difficult time. They were exceptionally supportive and understanding. They even came to my home late at night to pick him up, which I greatly appreciated and got me a cast paw print to remember him. The care and respect they showed made a significant difference. I highly recommend their compassionate services to anyone in need during their hard times.”
— Matt Young
“The Hess Family has been such a help to me and my family multiple times. Very Respectful. They are very accommodating and are willing to do things a little different if that needs to be done. Some years ago, my uncle was honored by the truck driving company he had worked for many years. They showed up with some rigs among other things, Hess Funeral Home adjusted accordingly. Thanks Hess for your service to our family throughout the years!”
— Jesse Parsons
“My family and I are deeply grateful to Hess Funeral Home for the exceptional care and compassion they showed us during one of the most tender times in our lives. From our very first interaction, their team demonstrated genuine empathy, patience, and understanding. They guided us through each step of the process with professionalism and grace, ensuring that every detail was handled with dignity and respect. What meant the most to us was their ability to balance efficiency with heartfelt compassion. They took the time to listen, to answer every question thoroughly, and to honor our wishes without hesitation. Their calm presence and thoughtful guidance brought a sense of peace and comfort to our family when we needed it most. We will always remember the kindness and professionalism they extended to us, and we highly recommend their services to anyone seeking a funeral home that truly cares about the families they serve.”
— Jodi Rowlands
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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