Family Memorial Mortuary and Crematory
405 E Industrial Rd, San Bernardino, CA, 92408
License #FD2034
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“During one of the most difficult times in our lives, as we laid my dad to rest, David from Family Memorial was truly the most compassionate and supportive person my mom and I could have asked for. He made sure everything was arranged and taken care of with such care and attention to detail. He took his time with us, communicated clearly, and was always patient whenever we needed to make changes. Even after the ceremony, David reached out to check on how we were doing, which meant more to us than words can express. I cannot thank David and his team enough for making such a painful time a little easier to bear.”
— Hinako Arts
“David was incredibly compassionate and professional. He handled every detail with care and went above and beyond to help us making a difficult time much easier for our family. Highly recommend their sincere, dignified service. Thank you so much again god bless 🙏🏻”
— Ali Grea
“Aracel was patient and compassionate during the unexpected loss of our family member. She was very assuring and caring of our loved ones detailed final wishes for his memorial service. Our loved one was a Marine veteran and his honor guard tribute was exceptional thanks to Araceli’’s commitment to detail. Araceli professional mannerism brought comfort during a very difficult time. Thank you for the exceptional service.”
— Manuel Leon
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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