Tri-State Cremation Society of Delaware Valley
412 Philadelphia Pike Suite 100, Wilmington, DE, 19809
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Delaware
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“A few weeks ago I joined because my husband wanted to be cremated and his brother recommended getting things ready in advance. Two weeks ago, my husband died after a long illness. The hospice nurse called TriState. She told me my husband’s body would be transported by a local funeral home to Wilmington for cremation. Those men were very kind. Several days later, I was called by TriState and informed that my husband’s body had not been cremated yet because: 1. I had to sign an authorization for cremation. (Thought that was done when I paid.) 2. Identify his body. Now, mind you, he died at home and I was alone with him for nearly two hours before the hearse arrived. Tuesday, 12 days after my husband of 43 years passed, a girl calls late and tells me his remains will be delivered by the Postal Service the next day. When I told her I would away, she dismissed me and said I could arrange for redelivery. Wow. She was as empathetic as a rock. I almost felt like I was disturbing her. So, I went online and requested redelivery today. I was afraid to leave the house, in case I missed the mailman. No worries there. At 8:30 am on Thursday, someone at the Lewes DE post office scanned my husband’s remains for pick up only. Apparently that overrides anything you do after even though you have no clue and the USPS blissfully allows you to reschedule and believe it will happen. At 5 pm, I called the post office and was educated. Whatever you may be told, they make ONE and only ONE attempt to deliver period! This has been a very hard time. My advice, DO NOT use TriState Cremations. The young woman was totally absorbed with her convenience and my grief counted for nothing. Unfortunately only the USPS is legally allowed to ship remains.”
— Pam Peerce-Landers
“From my very first contact with this company until completion this company exceeded my expectations. Caring, constant updates, fast, numerous emails, walked us thru the procedure, and provided us with continuous support. I never thought we would need this service so soon but I am so glad I found them. I highly recommend this company.”
— drrlee1
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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