Jackson Funeral Home
306 N Wall St, Carbondale, IL, 62901
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Wonderful, extremely kind, and thoughtful people. You know when you walk into a place and you feel comfortable without awkwardness, as you just walked into your aunties? That's how I felt meeting them. Always offering to be here if we ever need anything. I thought cremation took a lot longer than what it actually did. High recommend them to care for your loved ones.”
— Ashley Pistono
“Recent loss of our Family matriarch was entrusted to this funeral home. Such a gentle spiritual guidance was given step by step for a sad occasion.. The knowledge and patience shown by the staff is unforgettable. What a wonderful home-going for our Mom. Five Stars to Jackson Funeral Home from us , and the Star that now watches over our family. The Welch/ Penn Family”
— Becky Welch
“It was very nice that the way they did my father”
— Renae Neal
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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