Still Waters Direct Cremation
3435 Camino del Rio S # 217, San Diego, CA, 92108
License #FD-2416
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have never in my life been treated more disrespectfully by someone than I was treated by Mara, the director at Still Waters Funeral Service. At a time when I was at my most vulnerable, handling the unexpected and devastating death of my best friend, Mara phoned me and screamed at me that I needed to stop calling to check up on the cremation process that she was in charge of. I had called her once. I was only in LA for a few days and had planned to pick up the ashes to take them home to her family in WI. My flight back and hotel stay were based on when this was completed. Again, I called her office once, and the crematory twice during my week long stay. When I saw Mara calling, I felt such a sense of relief that I would finally have some answers. But no, from the moment I picked up the phone she was incredibly hostile, yelled at me as I cried, and hung up on me. I was in complete shock. If you want to be treated with dignity and respect during the incredibly difficult process of planning your loved ones services, please do not use use this company.”
— Liz Spillman-Pearce
“Mara at Still Waters was incredibly responsive, efficient and friendly. While a little more expensive than other options I found, it was worth it for the attention, sensitivity and ease working with Mara and her team.”
— tasha lansbury
“Mara has been a dream to work with. Her diligence, professionalism and kindness have been wonderful, and my mother and I appreciate how easy she's made everything for us. Thank you, Mara!”
— Leneah Manuma
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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