Pinecrest Funeral & Cremation Services
4721 Dunrobin Dr, Hope Mills, NC, 28348
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The staff was amazing. Greg and Felicia treated us like family when they handled the arrangements for my mother. They were so compassionate, empathetic and professional. They were very helpful when making the arrangements and the services we planned honored my mother well. My dad and I are forever grateful to them. Highly recommend! Thank you so much ❤️🙏”
— April Dehu
“I was pleasantly surprised with the treatment my mother-in-law received after the passing of my father-in-law. Felicia, the lady that helped us, was loving and caring.”
— Fernanda
“I honestly wasn't happy with how they handled my grandpa's funeral in March 2022. They wouldn't honor a outfit of a suit. And they showed favoritism to other side of the family who didn't even have his best interest at heart. They dropped the ball in my opinion, we all should have been able to partake in the service planning. I understand you cant meet with every family member but a few of us would have liked to have some say so. I feel because my grandfather prepaid for his funeral a fee years back when they purchased and acquired accts from another funeral hoke. That they didn't feel his funeral was that important . But it was just as important as anyone else's funeral. I'm really disappointed, and wouldn't choose them in the future.”
— Terry Lee
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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