Thomas E Burger Funeral Home, Inc.
735 East Ave, Hilton, NY, 14468
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My mother was very pleased with the funeral arrangements and how well everything was handled. I met Doug and a few others at the service and they did a fantastic job with planning everything, directing people at the cemetery, holding flowers etc., little things that you usually don't notice. I noticed.”
— Laura Britt
“I can't thank the staff enough for their concern, kindness, care and professionalism in helping us with our Mom's funeral plans. They go above and beyond to make difficult times in life a little bit easier and I am so grateful to them. I highly recommend them.”
— Beth Lockhart
“Doug & his staff handled a funeral for our family in March. The professionalism displayed was second to none. People don’t always see the many roles a funeral director must fill during times of grief. Doug did a great job whether he was coordinating the event, the large number of attendees or being a sounding board for angry family members. He understood the volume of love that would be present & worked to ensure specific traditions could take place. His communication was clear & concise, so there was nothing unexpected. We would recommend them to anyone. Thank you Doug & team!”
— brooke sage
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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