The UPS Store
225780 Rib Mountain Dr, Wausau, WI, 54401
About The UPS Store
Store offering shipping, packaging, printing & other services, plus office supplies.
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Does not matter what time of the day you call, they do not answer their phones. Want to know if the notary is in? Too bad, they won't answer. Want to find out if the final UPS Overnight shipment was already picked up? Don't bother calling. It would be fine if there were other nearby options, but this store's service is lacking because *they know* you don't have other local options. If anyone is looking to open a competing store, Wausau is the place, because this store does not want your business.”
— Will Joyner
“I read online that the Wausau UPS store will package items for you for a fee. I arrived, waited in line, and when I got to the desk waited another 25 minutes while the employees tried to figure out if they could send my item. ( my item was a 12 inch ceramic Christmas tree). I was finally told they couldn’t send it because they didn’t have a box the right size or the right packing materials. They sold me some bubble wrap and sent me on my way. Umm…. Thanks???”
— Sarah Galloy
“The line is always too long and it is not suitable for handicap persons who cannot stand in line. The service is less than efficient and there are only two customer reps at any given time. Parking is ridiculous and I was nearly hit by three different vehicles due to the arrangement of parking. The store appears disorganized and messy. UPS needs to open another store in Weston and maybe Kronenwetter to accommodate this area. Staff is sometimes friendly, but on my last visit, there was a customer who didn't have anything ready and had numerous items. For this reason, I travel to Oshkosh once a week and try to use that store as whether or not there is a line, if more than three people are waiting, other staff will step up with a portable device and get people taken care of. My longest wait in the Oshkosh store is never more than 7 minutes. Wausau is a minimum of 12 minutes to get waited on regardless of time of day.”
— KTZ 95GT
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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