Toomey-O'Brien Funeral Home
1043 Westfield St, West Springfield, MA, 01089
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We recently lost a family member and Toomey-O’Brien Funeral Home took care of all of the arrangements. The care and support we had was tremendous. I cannot say enough about the staff and how they took care of our needs. Our family, when the occasions were needed, have worked with the Toomey-O’Brien team many times in the past. They have always been there in our hour of need and treated us like family. It’s always good to know that you and your loved one will be given special care when the unfortunate event happens. Toomey-O’Brien will guide you through the process and assist with every detail needed to serve your needs. I am forever grateful for their assistance.”
— Tim Corcoran Sr.
“We recently entrusted Toomey-O’Brien Funeral Home with our mother’s funeral service. Steve went above and beyond to ensure everything was handled with compassion, professionalism, and dignity. From our first meeting, Steve made the process seamless, accommodating all our wishes with warmth and attention to detail. Thank you for making a painful experience feel manageable and honoring our mother so respectfully. Words cannot express our deepest gratitude for the exceptional service provided.”
— ron pike
“Toomey O’Brien Funeral Home has now cared for three generations of my family, my Grandmother, my Mother, and most recently, my Aunt Each time they have handled everything with the utmost compassion, dignity, and professionalism. Losing someone you love is never easy, but their kindness and attention to detail truly made a difficult time more bearable. They treated our family with patience, respect, and genuine care, ensuring that every detail was handled beautifully. It means so much to have a funeral home you can trust during such emotional moments. We are deeply grateful for the comfort and support they provided, not just once, but over the years. I highly recommend them to anyone in need of thoughtful and compassionate service.”
— Jenn
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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