Arkansas Cremation

“I recently used this crematory for my father’s arrangements. One positive is that their pricing is very affordable compared to many other places in the area, which is something I appreciated during a difficult time. However, the customer service left a lot to be desired. Interactions felt rushed, short-tempered, and at times dismissive. During a moment when families are grieving and trying to navigate unfamiliar processes, a little patience and kindness can go a long way. Unfortunately, I often felt like I was inconveniencing them just by asking questions or trying to complete the arrangements. My mother had a similar experience as well. In the end, everything we requested was completed and we received the services we paid for, which is why I’m giving three stars. But because of the lack of compassion and professionalism in communication, I wouldn’t personally recommend this place to others. (Yes, I used chat-gpt to help articulate what I needed to say)”

— Heather Sanders

“I can't say enough good things about the service and support from Arkansas Cremation. My sister recently passed, and with me living out of State and being somewhat travel-limited myself, I was really stressed about how I could best arrange things for my sister. Amy worked with me from the start, guiding me through the online arrangement process, giving advice on how to find needed information for the legal forms, and answering all of my questions about the actual process and the best options for urns, mementos, memorials, and so on. Samantha and Heather were also very helpful in assisting me with some last-minute changes. The folks working their call-assistance lines were also very kind and compassionate. I felt their pricing options are designed to appeal to a wide range of incomes & desires for survivors. In short, I felt like I was dealing with family throughout the entire process, and was extremely pleased with the results. At a time when emotions and other factors often make planning for a loved one's end-of-life arrangements, these wonderful women were a Godsend. Thank you from the bottom of my heart!”

— William Mahan

“They where the absolutely best from beginning to end. Very professional and compassionate. Handle my daddy with care and dignity. I would recommend this place to anyone that need there loved one cremated.. Thank you for your services and kind words as we walked out! Highly recommended”

— Brandy McGee