Shaker-Hill Funeral Home
764 Farmington Ave, New Britain, CT, 06053
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Under the direction of Monica’s leadership the Shaker-Hill Funeral Home continues to be an integral part of the New Britain Community. She is a very dedicated and passionate young lady who gives the families the best service during their most difficult times. May the Lord continue to guide and bless your heart and soul as your business continues to grow. God is Love.”
— Darwin Shaw
“Monica and her staff are amazing, kind, compassionate and truly understanding! Monica generally cares for all families and the upgrades to the building are beautiful. If you want someone to take care of your loved one like family, I absolutely recommend Shaker-Hill Funeral Home”
— Keri Eddy
“Monica is truly one of the most compassionate people you could ever hope to meet during such a difficult time. She goes above and beyond to help families through their loss, treating everyone with genuine care and respect. Her kindness, understanding, and dedication make an incredibly hard process so much easier. I can’t thank her enough for the support and comfort she provides to so many families.”
— Aryn Ounthongdy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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