National Cremation Service - Charlotte, NC
5400 Monroe Rd, Charlotte, NC, 28212
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“National Cremation Service took very good care of our family during this difficult time. Chris Turner was very helpful and went out of his way to answer all our questions and assist any way he could. Extremely pleased with National Cremation Service!”
— Karen Hooker
“Everyone, from the team that picked up my loved one's body to the pastor who steered us through the process of the death certificate and the cremation itself, was genuinely kind and professional.”
— Frank Dominguez
“My original contact fell through when my father passed before our scheduled appointment. While everyone was very kind, I wish I could've dealt with my original contact. Chris, while very nice, seemed extremely disorganized. After being told that he didn't need anything else from me, he'd call the next day asking for something else- repeatedly. I want to know everything that's needed now, not in dribbles. It made an emotional time very stressful. Btw- don't ever answer a business phone with a mouth full of food- it's extremely unprofessional!”
— Jenny Cassidy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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