Frank E. Smith Funeral Home and Crematory
405 N Columbus St, Lancaster, OH, 43130
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The funeral home came and picked up my person at home. Funeral home was called by the police not us. They had to take my person to Dayton. They called a few days later to ask how we wanted to proceed with arrangements. We politely told them that we are going to use other services. Knowing we are going through a loss they got nasty on the phone and just hung up on us. Thanks so much for empathy and care!”
— Leeann Lenart
“Very caring and trustworthy always have your best interest in mind. They make final arrangements as easy as it can be at those difficult times.”
— Dave Schamehorn
“Thank you for helping me with the passing of my lil Yorkie a few years back. I still have her ashes in the urn and other keep sakes.”
— Michael
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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