Prugh Funeral Service
317 N 4th St, Burlington, IA, 52601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Iowa
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“From the evening Sam arrived at the ER to “pick up” Steve to the extensive planning to the Celebration Of Life to the service to them delivering flowers to my home, the staff of the Prugh Thielen Funeral service was amazing! At the saddest time in our lives, my family was supported and lifted up by them. There were never any questions on how or why or what to do...they were all there to guide us through the process of honoring and celebrating and loving Steve at the time of his passing. My family and I cannot thank them enough for their compassion and loving support they showed us during these dark days!”
— Julie Kirk
“The Prugh Thielen Funeral Services is one I have known for over 50 years now. Although my family was not large, all three members who have passed away have been taken care of by them. Although you hear advertising about family businesses today, this one truly fits. Prugh, now in its fourth generation, I think, continues to always be there when you need them. Dotting the “ I’s and crossing the t’s. I think that it’s hard to find individuals who are capable of understanding how the family business wants them to think and act as if they were family, but in fact Prugh Theilan has always done just that. Knowing they are always there for you is an exceptional feeling. One I am grateful for. Ken Tomkins”
— Ken Tomkins
“Prugh has held funerals for three of my family members. I most recently lost my mother and they made the experience smooth so I didn't feel bogged down during the most difficult time I've ever faced. They even had a draft of her obituary for me to edit. The part I appreciate most is that they were sensitive to my needs. They told me everything that was available. I didn't feel pressured to do or choose options that I knew my mother wouldn't want.”
— Meg D'Souza
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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