Kayser's Chapel of Memories & Crematory
831 S Pioneer Way, Moses Lake, WA, 98837
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“All the personnel at Kayser's treated my family with dignity and respect. I mostly worked with Denise & Mike. Both were so helpful and patient. During our time with them I could recommend Kayser's for anyone dealing with a loss of their loved one.”
— Carla Landon
“Kayser's was very friendly, kind and understanding. They did a wonderful job of explaining all of our options as well as the costs for my father's cremation. They were very flexible when some of our choices had changed before the actual cremation. All of the staff were very polite and professional and genuinely cared about our thoughts and choices for my father's service. Everything was taken care of quickly and efficiently without it feeling like we were "just another job" for them. Thank you for everything that was done by your family to help my family to navigate all the details and choices during this difficult time.”
— Daniel Jalomo Jr
“Everyone at Kayser's Chapel of Memories was very compassionate and helpful throughout the funeral planning, burial, and marker designing for my husband. I so appreciate all their help and kindness.”
— Patricia Kisler
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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