Homelani Memorial Park & Crematory
388 Ponahawai St, Hilo, HI, 96720
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,618–$11,380. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I lost my 3 month old baby girl a few days ago and everything has been really difficult. I went to Homelani Mortuary today to find an urn I might like since the mortuary that is cremating my daughter didn’t have anything I wanted. Porcha helped me today and even though they aren’t the mortuary I chose for my daughter’s cremation she still took the time to genuinely help me and never made me feel like I chose wrong. God knows how much I needed that kindness. Thank you Porcha and Homelani Mortuary for everything, you are very appreciated.”
— Kaysen Gonsalves-Kamalii
“During one of the most difficult times of my life, Porscha provided exceptional compassion and care. She was extremely kind and understanding throughout the entire process, making everything as smooth and stress-free as possible. Her communication was always clear and timely, and she handled every detail with professionalism and genuine empathy. I am deeply grateful for her support and the kindness she showed me and my family. Thank you, Porscha, for your compassion and for helping us navigate such a painful time with grace.”
— Michelle Funk
“First of all, I just want to say that Loke was a Rockstar for us. From the first phone call to the closing signature. She made everything smooth and easy. She was so helpful and knowledgeable and made the whole process for this important investment as stress-free as possible. She is truly an asset.”
— Linda Brooks
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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