Neptune Society
8705 Perimeter Park Blvd Ste 7, Jacksonville, FL, 32216
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Neptune Society is a service of love and understanding from day one. The staff has offered so much support before and after Gus's passing they continue to make you feel like family. Please belive me when I say put your love one in their care and you are making the right choice. Thank you Neptune Society. God Bless Susan F.”
— Susan Frangoulis
“When my husband passed away, the Neptune Society guided me through every step with grace, compassion, and professionalism. From my first call when he had his stroke, through the funeral arrangements, and even now as I continue to grieve, their support has been constant and comforting. Making prearrangements after my brother died four years ago has turned out to be one of the greatest blessings I could have given my family and myself. Neptune Society handled everything with dignity, kindness, and care, allowing me to focus on mourning and remembering my husband. I will forever be grateful for the peace of mind and compassion they provided.”
— Laura Jo Brunson
“Neptune Society made a very difficult time, easier for my husband and I. We decided we wanted to work with them to help with our arrangements. Kimberly was professional, nurturing, patient, explained everything and answered all our questions. I highly recommend them.”
— Cristy Benson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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