Adams Brown Service Funeral Home

“Everyone was very kind and helpful during a difficult time. Candace was great to work with. I was very pleased with their service when my Dad passed away.”

— Deanna Rains

“It might help those who prepare the bodies to use a picture of a good likeness of the deceased to try and imulate in preparing them for viewing. They used to do the best job at this but in last years have gone down hill. Loved ones did not walk around with chins pressed into their chest with no neck and very dark or orange make up or perhaps none at all. Cant they be beautiful? Closer to what they were in life?”

— Libby Gay

“This a long post, but please read. (This place doesn’t even deserve one star..) Let me just begin saying this funeral home was AWFUL to deal with. This was a bit heartbreaking to write even now. Because no family should have to write this, much less go through it! My nana was buried Friday, and a good chunk of people showed up, but my heart knew there should’ve been more people. Come to find out, the funeral home told NUMEROUS people my Nana’s funeral was Cancelled! It was not. Knowing now that there were more people that wanted to come pay their respects and was told her funeral was cancelled breaks my heart. It made me think that my nana wasn’t as loved as I thought she was.. This funeral home was a headache to deal with. The Saturday after my nana had passed away, we had went there to begin planning her funeral. We were told at first that it was going to be $10,000. We were in shock, and we couldn’t afford $10,000. So we asked if there were any payment plans, the director didn’t hesitate to say “NO!”. Then said “we’ll if you can’t afford that, you can cremate her for $2,500.” I said no. So, I called other funeral homes. I ended up with Carr Funeral Home in guntersville. Come to find out that director oversaw everything at Adams Brown Funeral Home. He of course never and RARELY got back to me on any of the “packages” he “offered”. So, ending up with Russell (the director at Adams Brown) he continued to forget who my nana was, what her name was EVERY SINGLE TIME we talked on the phone. After numerous phone calls, I ended up finding out a few of Nana’s policies were good and got everything down to $1,995. We could breath.. Yet, we couldn’t. Thursday, my fiancé and I went up there trying to pay for it and we hit a roadblock. Said we had to pay all of it up from and couldn’t be split up. Then said “well you need to pay, because she’s be in there for 6 days..” like.. okay? We understood that. But what was he going to do..? Dump her out like trash. He was rushing us to burying her. It was hard to even grieve because I was scared he was going to mishandle my nana.. the lady who gave her life to taking care of her grandchildren.. I think not.. Finally, my mother in law helped us with paying her funeral, and Russell tried running her card TWICE in attempt to take the money twice.. then accused us of lying saying “well I don’t have a receipt so there’s no way it was paid for..” I was on the verge of tears.. my nana was in the chapel in an open casket and I was at risk of losing access to her because he was money hungry.. Then.. my absolutely shattered my heart was the grave digging people.. they didn’t ask us to carry her casket. They took control and ALMOST DROPPED MY NANA! This vault we paid for looked like they had spray painted it silver.. it looked awful. My heart was broken.. this is what I gave my nana and knowing I could’ve done better.. she didn’t deserve this treatment.. her flowers were tossed on the ground so carelessly before she was even in the grave.. like.. I’m crying just writing this. My Nana’s celebration of life was a mockery to this man.. SHE DESERVED BETTER. You should have known better! This funeral home was rude, incompetent and completely unprofessional. I hope people seek out other funeral homes instead of this one.. My nana was a beautiful woman who deserved a beautiful send off. Not this sham of a funeral Russell gave us in his way of “helping our family grieve”. Shame on you, Russell. Shame on every single person working there.”

— Alyssa Garcia