Neil O'Donnell Funeral Home
372 E 100 S, Salt Lake City, UT, 84111
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Utah
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“This is such a beautiful funeral home; my new-born baby just passed away. I like how Shawn and his staff were so helpful in arranging this special moment. I wanted to have the funeral within the next week because my family, who all live out of state, wanted to be with us already. I was literally calling Shawn daily for questions, and I bet he knew it was me every time I called, but overall, he was always there to help me. When I was doing my research for a funeral home near me, I wanted the best for my son, and this place stood out. I liked how modern and new this place looked. I’m so grateful to Shawn and his staff that we’re able to gather everything within a week.”
— Isaac Romero
“The moment we met with Shawn, he was impatient and condescending. He talked to us slowly like we didn’t understand. Our mom just passed away so we let it go. I asked him for the contract several times, he said they changed some things so I wanted to see it. My mom paid for her services in 2004. He did not get is to us until almost a month later. The death certificates took him forever as well. They printed the prayer cards with the wrong death date, they stalled the burial because they forgot the flowers that went on top of the casket, he was slow at everything and seemed to care more about vaping. Just getting through the services was hard enough and to have someone’s attitude making it worse. Never go through Neil Odonnel if you want someone to take care of your services with compassion. The only good part was when Devan was there, who was way more personable.”
— Ruby Chacon
“They took great care of all my family and they were very caring! They have great prices and are just about the nicest staff I’ve met at a place like this! Thanks so much for your service I 100 percent recommend them!”
— Angel Ferrin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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