Diamond Head Mortuary and Williams Funeral Services
535 18th Ave, Honolulu, HI, 96816
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,618–$11,380. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Great small town feel and vibe. The chapel is very cute with an old Hawaii 70’s decor. The staff are polite and personable. Quinton is a very friendly person with a welcoming smile-”
— craigs List
“First of all, let me say that I cannot recommend Diamond Head Mortuary or Valley of the Temple to anyone. My family and I were already dealing with grief regarding the passing of our precious father, and the stress of dealing with incompetent individuals working for Diamond Head Mortuary and Valley of the Temple made our stress greater. The main problem is the lack of communication from staff, misinformation given to us as a family, our constantly having to follow up because staff was not following up, and continuous mistakes being made by staff through the entire funeral service and burial process. For example, I was omitted in my father’s obituary, which appeared in the newspaper as being a surviving daughter of my father. All of my other siblings and their families were listed in the obituary, but not me, my husband or children. This was a BIG oversight, which shouldn’t have happened, and when I brought it to the attention of upper management, well they were not responsive either. I felt so dishonored that my name was not even mentioned in my dad’s obituary, and this was also dishonoring to my dad too. Isn’t that outrageous and unprofessional! So, do yourself a favor and in your time of loss and grief, DO NOT choose Diamond Head Mortuary or Valley of the Temple funeral home.”
— Kimberly Kau
“I wish i read the reviews about this place first. The only thing that i can really complain about is the funeral arranger rhiana ruiz. She didnt run the obituary two sundays prior to the service. And when she emailed me the proof that it will be posted this sunday the deceased age was wrong. She seemed to be sick every monday and would never return emails in less than 24 hours. Its friday now after business hours and they close on the weekend. The funeral is tuesday the obituary wasnt run we still have unanswered questions. And when i asked rhiana for the funeral directors name and number she said she cant provide it. Dont come to this mortuary even though the facilities are nice”
— Mark Young
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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