Bevsek-Verbick Funeral Home and Crematory

“We cannot thank the staff enough for the compassion and care they showed our family during one of the hardest times of our lives. Losing our father was incredibly painful, but they handled every detail with professionalism, kindness, and dignity. They made a difficult process feel gentle and supported, and we always felt like our family and our dad were truly honored. We are so grateful for the respect they showed him and the comfort they gave us. We will never forget their kindness.”

— Emily Wolfe

“Majority of the staff were lovely and kind. However, Dave needs sensitivity training. There were multiple moments throughout our grandma’s funeral where our friends or family experienced bad interactions with Dave. The two biggest moments that struck us: 1. The florist did not deliver our casket arrangement (not the funeral home’s fault). My husband ran to the store to get several bouquets to put together a last minute arrangement before the ceremony started. We did our best to combine the flowers but when Dave walked by, instead of saying “hey, is everything okay?” or “hi how can I help, what’s going on?” - He raised his voice at us, “WHAT are you doing?!” and made comments that we were ruining the carpet (we weren’t), how it wasn’t appropriate for us to be doing that, how the sitting areas aren’t to be used for anything other than sitting, etc. My husband had to get him to calm down and actually help. But the fact that he was trying to find any excuse in order to scold us (for trying to put flowers together!) was a red flag. 2. At one point when the prayers were done and guests were lining up to pay their respects, Dave shouted my aunt’s name over the crowd. We pointed to her and he yelled, “We need to talk!” and “You need to come see me about the financials.” We were shocked. There are more tactful ways to approach these things. Instead he shouted it in front of everyone, before the entire funeral was even over! It was not only embarrassing for us but shocking behavior from a funeral director. We were blamed for not knowing the payment process but instructions were not clear. All we were told is that payment was due on the day - no time was given or even suggested. We arrived early but no one mentioned it so we figured it’s usually handled after the ceremony maybe? Then for Dave to interrupt the funeral program to discuss payment showed a lack of care, lack of communication and a disregard for timing. As a funeral home, aren’t you supposed to be the ones to guide and help us? Why is the onus on the family during their time of grief? We also asked for an itemized invoice but the paperwork we received did not break down the services provided. There are no line items detailing services provided, casket, cremation, etc. Whereas when our grandpa passed away, we used a different funeral home and they provided a transparent breakdown promptly. This funeral home did not despite our requests to do so. The rest of the staff were extremely kind, patient and friendly. Especially the woman who assisted with the cremation ceremony. Some of our family members had a hard time during the cremation and needed a few moments to gather, she patiently waited and didn’t rush us. Her kindness truly was appreciated.”

— Victoria S.

“Everyone I spoke with and dealt with at Bevsek-Verbick were excellent. Very kind and compassionate answered all my questions and did a great job with my Dad's arrangements. The burial at the Cemetery went smoothly. I would definitely recommend them to anybody needing there services. Great group of people.”

— Michael McCue